Intranet

Overview

Solutions2Share Intranet is a custom digital workplace solution integrated with Microsoft Teams. As the UX/UI designer, I created an intuitive interface to centralize company communication and enhance team productivity.

The project aimed to address information fragmentation and workflow inefficiencies in large organizations. Key features include a company news hub, team networking tools, event management, and external platform integrations like LinkedIn.

The design balances information density with ease of use, offering a clean, modern interface that caters to diverse user needs – from executives to team members. This responsive solution ensures seamless access across devices, supporting both office and remote work environments.

Problem Statement

Large organizations often struggle with fragmented communication channels and disjointed workflows, leading to decreased productivity and employee engagement. Team members waste valuable time searching for information across multiple platforms, resulting in inefficient collaboration and decision-making processes. There was a clear need for a centralized, user-friendly intranet solution within Microsoft Teams to streamline information access, enhance team connectivity, and improve overall organizational efficiency.

Competitors analysis

To inform the design of Solutions2Share Intranet, I conducted in-depth interviews with existing clients to understand their pain points and needs. These discussions revealed common challenges in information accessibility, team collaboration, and workflow management.

Additionally, I performed a competitive analysis focusing on leading intranet solutions for Microsoft Teams. Three notable competitors in this space are:

1. Powell Software: Offers a customizable intranet solution integrated with Microsoft 365.
2. Valo Intranet: Provides a modern intranet platform designed for SharePoint and Microsoft Teams.
3. LiveTiles: Delivers AI-powered intranet experiences within the Microsoft ecosystem.

This research highlighted opportunities for differentiation and innovation in our approach to creating a more intuitive and comprehensive intranet solution. Key insights from both user interviews and competitive analysis guided our design decisions, ensuring that Solutions2Share would address critical user needs while offering unique advantages in the market.

Interviews

To inform the design of Solutions2Share Intranet, I conducted in-depth interviews with existing clients to understand their pain points and needs. These discussions revealed common challenges in information accessibility, team collaboration, and workflow management.

How I solved the problem

• Company News Section: Rationale: Centralizes important updates, reducing information silos. Problem solved: Ensures all employees stay informed about company-wide news and initiatives.
• Teams Manager Product Launch: Rationale: Highlights new tools and features directly in the intranet. Problem solved: Increases adoption of new productivity solutions by making them highly visible.

Latest News Categories:
Rationale: Organizes information into relevant buckets (Corporate, Community, Industry).
Problem solved: Allows users to quickly find and focus on news most relevant to their role.

• Team Network: Rationale: Provides easy access to key personnel and their roles. Problem solved: Improves cross-team collaboration by making it easier to identify and contact the right people.
• Events Calendar: Rationale: Consolidates all company events in one place. Problem solved: Reduces missed opportunities and improves participation in company activities.
• Welcome Aboard Section: Rationale: Introduces new team members to the entire organization. Problem solved: Fosters a sense of belonging and helps integrate new employees more quickly.

LinkedIn Integration:
Rationale: Brings external professional networking into the intranet ecosystem.
Problem solved: Keeps employees connected to industry trends and potential business opportunities.

• Team Gallery: Rationale: Visually showcases team activities and culture. Problem solved: Strengthens team bonds and company culture, especially important for remote teams.
• Local Weather and Team Locations: Rationale: Provides context for distributed teams. Problem solved: Enhances empathy and understanding among team members in different locations.
• Lunch Menu: Rationale: Offers practical, day-to-day information directly in the intranet. Problem solved: Reduces time spent on minor daily decisions, keeping focus on work tasks.